01
UI/UX Audit
Where you lose the visitor between the product and the checkout. Friction points that cut conversions, mapped to specific steps of the buying journey.
Home › E-commerce Profitability Audit
Profitability review · one-off
Six areas. One report. Everything that leaks, on the table.
The E-commerce Profitability Audit examines where your store makes money and where it loses it, across six areas that are rarely looked at together. It ends in a report with actions — not observations.
What we examine
The six areas
Profit is rarely lost in one place. It is lost a little in each of these — which is why it shows up in no report.
02
Ads Audit
What actually performs, measured on profitability rather than ROAS. Account structure, budget allocation, products that pull cost without returning it.
03
Business Audit
Your operating model, pricing and e-commerce processes. Where the day-to-day costs more than it appears to.
04
Compliance Audit
Legal compliance, before someone else finds the gap. Terms, right of withdrawal, cookies, consumer disclosures.
05
Skroutz Audit
Your presence on Greece's #1 marketplace, from the team certified first. Campaigns, deals, price optimizer, FBS.
06
Payment & Delivery Audit
Payment methods and logistics: cost, speed, cash on delivery, returns. Three of the largest hidden costs in an online store live here.
What you get at the end
Findings by area
What we found in each of the six areas, with evidence rather than impressions.
Prioritisation
What comes first, what comes next, what can wait. Without this, an audit is just a list of complaints.
Actions, not observations
Every finding comes with the specific move that fixes it.
Yours, whatever you decide
The report stays with you. You can execute it yourself, with your team, or with us.
The process
How it works
Once we have access to the data, the report is in your hands in around 15 days.
1
30' intro callYou tell us where you are stuck and what you have already tried.
2
Calls with your teamWithout this, the audit becomes guesswork. We speak to whoever owns each piece.
3
ResearchData, competitors, market. This is where the work you do not see happens.
4
Report & walkthroughWe hand it over and go through it with you, line by line.
Proof
What "actions, not observations" means
Afterwards
The report is yours
You can execute it yourself or with your team. If you want us to run it together, the Growth Partner Program starts exactly where the audit ends — with the same findings and the same prioritisation.
Frequently asked questions
What is an e-commerce profitability audit?
It is a structured review of an online store's profitability across six areas: UI/UX, advertising, business model, legal compliance, Skroutz, and payments with delivery. It is done once, through calls with your team and research, and ends in a report with prioritised actions.
What does the report include?
Findings by area with evidence, prioritisation of the moves, and for each finding the specific action that fixes it. It is not a list of best practices and it is not generated automatically by a tool.
Which online stores is it for?
Stores that already sell and want to understand where profit is leaking. We work with stores of every size.
Do I need to give you access to my data?
Yes, read-only access to the essentials: analytics, advertising accounts, the store platform and cost figures. Without real data, the audit has no meaning.
How long does it take?
There is no fixed duration — it depends on how quickly we get access to the data and on the scope of the store. In practice, around 15 days.
What happens after the audit?
You decide. You can execute the plan yourself or with your team. If you want us to run it together, the Growth Partner Program starts exactly where the audit ends.
