About us
We started in 2020 with a simple position: an e-shop exists to make a profit
Advertising costs rise every year, and revenue can look healthy while net profit falls behind. That is why we do not work like an agency chasing impressions: we study the P&L, find where the profit is leaking, and invest where the return shows up in the numbers.
The journey
From one office in Thessaloniki to a group
The start
UpCommerce started in Thessaloniki, with deep specialisation in the Greek market and international experience on the team. The first clients came through referrals — and stayed.
Skroutz Partner Agency
We became the first certified Skroutz Partner Agency in Greece. The channel international agencies rarely run became our specialty — a marketplace with its own buybox, its own tools, its own logic.
Group of companies
Three companies and one SaaS platform, with offices in Athens and Thessaloniki. And the work published as case studies with client names and numbers.
How we work
Four principles, no exceptions
P&L first
We do not start from the channels — we start from where the profit is leaking. Then we decide where the next euro is worth spending.
One person, by name
Every account has its own person. Questions get answered by whoever knows the answer — not by whoever happened to pick up.
Numbers with names
The results we publish carry a client name and a number — one of them was published by Skroutz itself, on its corporate site.
Partnerships that last
We work for the relationship, not the quarter. The longest-running case study we publish started in 2018.
The team
Six people — and you know all of them
There are no anonymous "departments" and no middle layers. This is the whole team.
The advantage of a small team cannot be bought: everyone knows every account, and nothing gets lost in handovers.
UpCommerce Group of companies
Three companies and one SaaS platform, across three offices in Athens and Thessaloniki.
The company you work with if you're here. Ads, Skroutz, marketplaces.
Strategic consulting with John Kiskipelis, in hour packages or monthly. Consulting →
The group's platform. It measures whether you appear in AI answers. Epoptes →
Training the next generation of e-commerce managers and shop owners.
The next step
See the work — or tell us about yours
The case studies carry names and numbers. And the intro call is 30 minutes, no strings attached.
